Privacy Policy for GodmotherChronicles.Com
The privacy of our visitors to Godmother Chronicles is important to us. Please be sure to read our Terms and Conditions before using the this website.
At Godmother Chronicles, we recognize that privacy of your personal information is important. Here is information on what types of personal information we receive and collect when you use and visit Godmother Chronicles, and how we safeguard your information. We never sell your personal information to third parties.
The Information We Collect on this website.
We collect different types of information from or through this website. The legal bases for Godmother Chronicles’ processing of personal data are primarily that the processing is necessary for providing this Site and that the processing is carried out in Godmother Chronicles’ legitimate interests, which are further explained in the section “How We Use the Information We Collect” of this Policy. We may also process data upon your consent, asking for it as appropriate.
User-provided Information
When you use our website, as a User, Customer or as a Visitor, you may provide, and we may collect Personal Data. Examples of Personal Data include name, email address, mailing address, mobile phone number, and credit card or other billing information. Personal Data also includes other information, such as geographic area or preferences, when any such information is linked to information that identifies a specific individual. You may provide us with Personal Data in various ways on the Site. For example, when you register for an Account, purchase a Product from our shop, post a comment, interact with other users of the Site through communication or messaging capabilities, or send us customer service -related requests.
COMMENTING
We collect information about visitors who comment on the site using the Akismet anti-spam service. The information we collect includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Automatically Collected Information
When a User or Visitor uses our website, we may automatically record certain information from the User’s or Visitor’s device by using various types of technology, including cookies, “clear gifs” or “web beacons.” This “automatically collected” information may include IP address or other device address or ID, web browser and/or device type, the web pages or sites visited, the pages or other content the User or Visitor views or interacts with, and the dates and times of the visit, access, or use of the website. We also may use these technologies to collect information regarding a Visitor or User’s interaction with email messages, such as whether the Visitor or User opens, clicks on, or forwards a message. This information is gathered from all Users and Visitors.
Integrated Services
You may be given the option to access or register to the website through the use of your user name and passwords for certain services provided by third parties (each, an “Integrated Service”), such as through the use of your Google/Facebook account, or otherwise have the option to authorize an Integrated Service to provide Personal Data or other information to us (such as Mailchimp.com, which we use for our Email Newsletter/Communication or Mailgun.com for our transactional/account related and contact emails). By authorizing us to connect with an Integrated Service, you authorize us to access and store your name, email address(es), date of birth, gender, current city, profile picture URL, and other information that the Integrated Service makes available to us, and to use and disclose it in accordance with this Policy. You should check your privacy settings on each Integrated Service to understand what information that Integrated Service makes available to us, and make changes as appropriate. Please review each Integrated Service’s terms of use and privacy policies carefully before using their services and connecting to our Site.
How We Use the Information We Collect
We use the information that we collect in a variety of ways in providing the Site and operating our business, including the following:
Operations
We use the information to operate, maintain, enhance and provide all features of the website, to provide the services and information that you request, to respond to comments and questions and to provide support to users of the website. We process data solely in accordance with the directions provided by the applicable Customer or User.
eCommerce
Another way we use this information includes processing the transactions of our eCommerce store by collecting the data you submit during the checkout procedure and securely passing on to our Payment Processing Service (Paypal).
ECOMMERCE – WHAT WE COLLECT AND STORE
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
- We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order.
- Respond to your requests, including refunds and complaints.
- Process payments and prevent fraud.
- Set up your account for our store.
- Comply with any legal obligations we have, such as calculating taxes.
- Improve our store offerings.
- Send you marketing messages, if you choose to receive them.
- If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
ECOMMERCE – WHO ON OUR TEAM HAS ACCESS
MEMBERS OF OUR TEAM HAVE ACCESS TO THE INFORMATION YOU PROVIDE US. FOR EXAMPLE, BOTH SITE OWNER AND SITE MANAGERS CAN ACCESS: ORDER INFORMATION LIKE WHAT WAS PURCHASED, WHEN IT WAS PURCHASED AND WHERE IT SHOULD BE SENT, AND CUSTOMER INFORMATION LIKE YOUR NAME, EMAIL ADDRESS, AND BILLING AND SHIPPING INFORMATION. OUR TEAM MEMBERS HAVE ACCESS TO THIS INFORMATION TO HELP FULFILL ORDERS, PROCESS REFUNDS AND SUPPORT YOU.
ECOMMERCE – PAYMENTS
We accept payments PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Private Policies for more details.
Improvements
We use the information to understand and analyze the usage trends and preferences of our Visitors and Users, to improve the website, and to develop new products, services, feature, and functionality. Should this purpose require Godmother Chronicles to process data, then the data will only be used in anonymized or aggregated form.
Communications
We may use a Visitor’s or User’s email address or other information to contact that Visitor or User for administrative purposes such as customer service or product support.
Cookies and Tracking Technologies
We use automatically collected information and other information collected on the website through cookies and similar technologies to: (i) personalize our website, such as remembering a User’s or Visitor’s information and preferences so that the User or Visitor will not have to re-enter it during a visit or on subsequent visits (e.g: Closing a popup window will disable it from appearing for 30 days, saving your name/email when leaving a comment for 365 days); (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of our website and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on the website. You can obtain more information about cookies by visiting http://www.allaboutcookies.org.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics to measure and evaluate access to and traffic on the Public Area of the website, and create user navigation reports for our Site administrators. Google operates independently from us and has its own privacy policy, which we strongly suggest you review. Google may use the information collected through Google Analytics to evaluate Users and Visitors activity on our site. For more information, see Google Analytics Privacy and Data Sharing and the documentation of the cookies they use.
We take measures to protect the technical information collected by our use of Google Analytics. The data collected is all anonymized and will only be used on a need to know basis to resolve technical issues, administer the website and identify visitor preferences; but in this case, the data will be in non-identifiable form. We do not use any of this information to identify Visitors or Users.
You may opt out from the collection of navigation information about your visit to this website by using our Google Analytics “Opt-Out” link. Click here to Opt-Out of Godmother Chronicles tracking you via Google Analytics.
Your Choices
Access, Correction, Deletion
We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of this website. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained from an Integrated Service, you may contact us as set forth in the “How to Contact Us” section. At your request, we will have any reference to you deleted or blocked in our database.
You may update, correct, or delete your Account information and preferences at any time by accessing your Account settings page on our website. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of this website.
Third-Party Services
GodmotherChronicles.com may contain features or links to web sites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through this website. We encourage you to learn about third parties’ privacy and security policies before providing them with information.
Data Security
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate administrative, technical and physical safeguards to protect Personal Data against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Data in our possession. This includes, for example, firewalls, password protection and other access and authentication controls. We use SSL technology to encrypt data during transmission through public internet, and we also employ application-layer security features to further anonymize Personal Data.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the Site, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Data has been compromised, please contact us as set forth in the “How to Contact Us” section.
If we learn of a security systems breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.
Data Retention
We only retain the Personal Data collected from a User for as long as the User’s account is active or otherwise for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:
- Google Analytics user collected data is retained indefinitely unless deletion is requested by the Visitor or Customer.
- Customers Name and Email Address are collected indefinitely in order for us to be able to store and deliver their digital purchases upon request of a new receipt or download links. We will delete this data upon request of the customer.
Changes and Updates to this Policy
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify the Policy, we will make it available through the website navigation, and indicate the date of the latest revision, and will comply with applicable law. Your continued use of the Site after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of the Policy.
How to Contact Us
Please contact us with any questions or comments about this Policy, your Personal Data, our use and disclosure practices, or your consent choices by email using our contact form.
Thank you,
Gail Siler, PhD.
Last updated Sept 10, 2020